The agreements that govern any work G&J Auto Repair performs on your vehicle. By submitting a service request, dropping off a vehicle, or approving an estimate, you agree to all terms below. Read carefully.
Vehicle is brought in for diagnostic evaluation to identify the cause of a concern — warning lights, abnormal operation, or system malfunction. This service is intended to provide accurate information and direction for proper repair.
The vehicle diagnostic service includes, but is not limited to:
This process is necessary to accurately identify the root cause of the issue — not just the symptoms.
Vehicle must have sufficient fuel to allow proper testing and test driving. If fuel level is low, testing may be limited or delayed. A $30 fuel service charge may apply if fuel is required to complete diagnostics.
By approving this service, customer authorizes G&J Auto Repair to:
Diagnostic service is an information-gathering process only and does not include any repairs or temporary fixes. May require additional diagnostic time if multiple issues are present. May require further disassembly or advanced testing to fully confirm the issue.
After diagnostic completion, a repair estimate will be provided based on findings. Additional repairs or testing may be recommended. No repairs will be performed without customer approval.
By approving this diagnostic service, customer understands and agrees:
G&J Auto Repair is not responsible for body or paint condition of the vehicle. Customers must take photos/videos of the vehicle (all sides) at drop-off, including date and time, as proof of condition. Vehicles dropped off before or after business hours are left entirely at customer's risk regarding body, paint, and mechanical condition.
G&J Auto Repair is not responsible for any personal or valuable items left inside the vehicle. Customers must remove all valuables prior to drop-off.
All estimates are subject to change. Once repairs begin and components are disassembled, additional issues may be discovered, which can affect parts and total cost. G&J Auto Repair will make every effort to honor the original labor rate, but parts and additional labor may change based on findings.
Customer approval via text message, phone call, email, or signature (in person or electronic) constitutes full authorization to proceed with repairs and acceptance of these terms.
To qualify for any warranty through G&J Auto Repair, a diagnostic must be performed by G&J Auto Repair. Repairs requested based on another shop's diagnosis carry NO WARRANTY and are not guaranteed to resolve the issue.
G&J Auto Repair is only responsible for the specific repairs performed. We are not responsible for pre-existing issues, hidden damage, or consequential failures. Example: Repairing a cooling system leak does not make G&J responsible for engine damage (e.g., head gasket failure) caused prior to repair.
Due to the nature of automotive repairs, completion times are estimates only and are not guaranteed.
Vehicles must be picked up within 3 days after completion notification. After that, a $50 per day storage fee will apply.
Full payment is due upon completion. All credit card payments are subject to a 3% processing fee.
By leaving the vehicle, customer authorizes G&J Auto Repair staff to operate, test drive, scan, and move the vehicle for diagnostic and verification purposes. Customer acknowledges the inherent risks associated with test driving. If vehicle registration is expired, customer still authorizes test driving and G&J is not responsible for tickets or related issues.
Vehicle must have at least half a tank of fuel and a properly functioning battery for diagnostics and testing. If fuel is insufficient, a $30 fuel service charge will be applied.
G&J Auto Repair is not responsible for pre-existing conditions, including electrical issues, intermittent problems, or unrelated failures.
If the vehicle is taken to another repair facility before allowing G&J to inspect a concern, any warranty related to previous repairs performed by G&J is void.
Before payment, customer will have the opportunity to:
Any concerns must be reported before payment and before leaving the premises. Payment and/or signature confirms full satisfaction and acceptance of the repair.
After payment and vehicle release, G&J Auto Repair is not responsible for dissatisfaction claims or issues not reported prior to departure.
G&J Auto Repair is not responsible for damages caused by natural disasters, including but not limited to fire, flood, theft, or other uncontrollable events.
Customer confirms that upon completion of the repair, the vehicle was presented for final inspection. Customer acknowledges and confirms the following:
G&J Auto Repair collects only the information needed to perform requested services and communicate with customers about their vehicles.
Photos taken at drop-off and during repair are kept on file as proof of work performed and condition of the vehicle at receipt. We may use anonymized photos (no plates, no identifying details) in case studies or shop documentation. We will never share identifiable photos publicly without your consent.
You may request a copy of your records, request deletion (subject to applicable laws governing automotive service records), or opt out of future communications at any time by contacting us.
Questions about this policy? Call or text us at (916) 825-1685, email [email protected], or read our full Privacy Policy.
Program Name: G&J Auto Repair Service Updates
Effective Date: May 19, 2026
By opting in to receive SMS messages from G&J Auto Repair, you agree to receive recurring text messages regarding your vehicle service — including estimates, repair status updates, appointment confirmations, account alerts, and other transactional information related to work we are performing for you. Message frequency may vary depending on the status and progress of your service.
You may opt in by providing your mobile number when you request a quote, drop off a vehicle, or sign up through our website, by phone, by text, or in person at our shop. By providing your mobile number and confirming opt-in, you consent to receive SMS messages from G&J Auto Repair.
You can cancel the SMS service at any time. Just reply STOP to any text message we send you. After you send the SMS message "STOP," we will send you a reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at [email protected] or (916) 825-1685.
Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text or data plan, it is best to contact your wireless provider. Consent to receive SMS messages is not a condition of purchase.
G&J Auto Repair respects your privacy. Information collected through the SMS program will not be shared or sold to third parties. For more information, please review our Privacy Policy.
Carriers are not liable for delayed or undelivered messages.
For any questions about your text plan or data plan, contact your wireless provider. For questions about the services provided by our SMS messaging program, contact us at: